retention-check
Run structured post-delivery satisfaction checks, collect NPS scores, prepare for renewal conversations, and build action plans when a client relationship is at risk. Keeps the deliver-to-satisfaction chain closed by ensuring each engagement has a documented satisfaction signal and a clear next step.
Nodig
- client-id — Client identifier for vault path resolution
- project-context — recent delivery context
- contact-details — who to contact
- project-context — engagement history
- satisfaction-records — prior satisfaction scores
- satisfaction-record — most recent satisfaction record with low score
Zo vraag je het
- post-delivery satisfaction
- renewal conversation
- recovery action plan
- NPS scores
- retention methodology
Oplevert
- recovery-plan (markdown)
- renewal-brief (markdown)
- satisfaction-record (markdown)
Niveaubeginner
Invoerconversation
Uitvoerdocument
Vereist[none]
Rollen[]